The C-Suite Pain Points
Sound familiar? These are the challenges we solve every day.
"Marketing spend isn't traceable to sales"
"Leads sit in WhatsApp, phones, and inboxes"
"Field sales claims marketing-originated deals"
"No fair commission attribution"
The Revenue Desk Framework
A structured approach to capturing, qualifying, and converting every opportunity
Multiple Sources
Calls, WhatsApp, Web, Walk-ins
Central Deal Desk
Logging & Attribution
Qualification
Assignment & Routing
Dashboards
Reporting & Analytics
What You Get
Central Intake Agent Workflow
Unified system for capturing and logging every customer inquiry from all channels
Source Attribution
Track exactly where each lead originated—ads, WhatsApp, walk-ins, or referrals
Deal Stages + SLAs
Structured pipeline with clear stages and service level agreements for response times
Assignment Rules + Escalation
Automatic routing to the right team member with escalation for urgent opportunities
Executive Dashboards
Real-time visibility into engagement, response time, and pipeline performance
Measurable Outcomes
Real results from organizations using the Revenue Desk Framework
Faster Response Time
Respond to inquiries within minutes, not hours or days
Follow-up Compliance
Ensure every opportunity receives proper attention
Reduced Lead Leakage
Never lose track of potential customers again
Clear Marketing ROI
Track every lead from source to close
Who It's For
Retail & E-commerce
Centralize inquiries from ads, WhatsApp, walk-ins, and online channels into one tracked system
Hospitality
Manage reservations, event inquiries, and guest services with full accountability
Healthcare
Track appointments, patient inquiries, and follow-ups with compliant workflows
B2B Industrial
Manage quotes, spare parts requests, and service inquiries with clear ownership
How It Works with GoDesk + Zoho
GoDesk Powers Communication
- Voice/SIP calling with call recording
- WhatsApp and SMS integration
- Real-time analytics and reporting
Zoho CRM Manages Deals
- Deal tracking and attribution
- Pipeline management and forecasting
- Executive reporting and dashboards
Integrates with your CRM (Zoho recommended; can integrate with other CRMs depending on scope)
Frequently Asked Questions
1Do I need Zoho CRM?
Recommended; can integrate with other CRMs depending on scope. We'll work with your existing systems where possible.
2Can we keep one number for calls + WhatsApp?
Yes! GoDesk supports unified numbers across voice and messaging channels for seamless customer experience.
3Do you provide the Deal Desk agent?
Optional: client provides or we help recruit/train dedicated agents for your Deal Desk operations.